girard letting logo landscape

Tenant Guide

The purpose of this Guide is to inform tenants of the procedure and requirements relating to a tenancy arranged by Girard Lettings. Please read carefully and keep for your records.

For your convenience it is set out in 3 sections; Tenancy Application, Moving In and End of Tenancy.



TO HOLD A PROPERTY: After viewing, to hold a property a holding deposit of one weeks rent will be required and a Tenancy Application and Referencing completed. If your application is successful, the property will then be taken off the market although tenancy is still Subject to Contract. (NB These monies are non refundable if you, the Tenant, decide to withdraw and not go through with the Tenancy.) This holding deposit paid will go towards your overall deposit for the tenancy.

GUARANTOR; If a guarantor is required, an application and referencing is to be completed by the proposed guarantor.

SIGNING AND PAYING PROCEDURES; Once the landlord’s approval and acceptable references are received, the tenancy start date will be agreed and draft contracts will be sent for your approval. The Tenant should never assume a start date until it has been confirmed in writing by the agency.

SECURITY DEPOSIT: You will be required to pay a security deposit of five weeks rent which will be held by the Deposit Protection Service (DPS) as stakeholder (without interest payable) in line with the terms of Deposit Protection Service and the tenancy agreement. Girard Lettings are members of Deposit Protection Service you will be provided with a certificate, information leaflet and Terms and Conditions.

Additional information is also available at

NO DEPOSIT SCHEME; If you do not have funds available for a deposit please speak to our staff regarding our Zero Deposit Scheme.

PAYMENT OF FIRST MONTHS RENT AND DEPOSIT; Shortly before the tenancy start date a Payment Request will be sent to you for the first months rent and deposit to be paid in advance. All payments are required in cleared funds i.e online bank transfer, banker's/building society draft NB. Transfers must be made at least 2 working days prior to tenancy start date.

NB If associated funds to the tenancy are not received then keys and possession of the property will not be granted without exception.



INVENTORY AND SCHEDULE OF CONDITION; The inventory and schedule of condition will be given during the check in or soon after. This document will form the basis of any claim by your landlord against your deposit at the end of the tenancy. Should a copy signed by the tenant not be received by Girard Lettings within the required time period the inventory and schedule of condition will be viewed as correct in its entirety without amendment.

TELEPHONE/BROADBAND; During the tenancy you should not change supplier or telephone number without the landlords consent. The tenant is liable for line rental and broadband services. At the end of the tenancy you should not disconnect the line. If a telephone line is disconnected the tenant will be liable for full reconnection charges.

TV LICENCE; The tenant must ensure that there is a valid television licence for the property.

INSURANCE; As per the terms of the tenancy agreement, all tenants are responsible for insuring their own contents as well as insuring against accidental damage to the landlords property and any contents provided. Insurance quotes can be provided on request.

MONTHLY RENT PAYMENTS; Rent is due monthly in advance on the anniversary of the start date of your tenancy; for example if you start your tenancy on the 18th your rent will be due on the 18th of each calendar month. Rent is payable by Standing Order which will be required to be set up 3 days in advance of the rent due date to avoid any arrears. If rent is paid quarterly or half yearly rent will be due at respective intervals. Please don’t hesitate to contact the office to adjust rent dates to coincide with salary pay dates.

MANAGEMENT OF PROPERTY; If your chosen property is managed by Girard Lettings you will be contacted to arrange visits. You are encouraged to ensure the property is of good presentation and condition for the visit. For repairs or maintenance required at the property our preferred panel of contractors will contact you directly for access.



RENEWALS; After the term of the tenancy you will be contacted to discuss any renewed or extended term of tenancy to be agreed.

CHECK OUT’S; At the end of the tenancy keys are required back in the office on the last day of your tenancy after the property is fully vacated, cleaned and ready for the inventory clerk to inspect.

DEPOSIT RETURN; Once the check out report is received, normally within a few days of departure a copy of the report will be forward to the landlord and tenant. The landlord and tenant may proceed into a period of discussion and/or negotiation regarding any matter arising from the check out and once both parties are in agreed the DPS (Deposit Protection Service) will be instructed to release funds accordingly.

PERMITTED FEES; In line with Legislation there are some “permitted fees” that may be chargeable to a tenant during a tenancy these include, Interest of late rent payment, Replacement Keys/Loss or Damaged Security Devices/Remote Entry Devices, Damages resulting from breaches of contract or under the relevant legislation including contractual damages. Changes, additions or Early Termination to the Tenancy agreement including if the Landlords has agreed such changes. All charges will be notified in advance and will be up to the permitted limits only.